• Shipping Method & Timeline:
    We aim to deliver your order within 6 to 12 working days using reputed courier partners such as Delhivery, Xpressbees, Ecom Express, etc. Orders shipped via India Post may take longer to reach.

  • New User Confirmation:
    New customers will receive a confirmation call from our team to verify the order and delivery address. If the provided PIN code is not serviceable, an alternate address may be requested.

  • Damaged Packaging:
    If your package appears damaged or tampered with, please refuse to accept the delivery, take photographs, and email us at support@fasalshakti.in along with your order ID. We will make every effort to arrange a replacement as soon as possible.

  • Delivery Estimates:
    Delivery times mentioned are estimates only. Actual delivery depends on product availability, weather conditions, your location, and the policies of the courier service. If your address falls under an ODA (Out of Delivery Area), you may need to collect the parcel from the nearest courier hub.

  • Customer Support:
    For any queries or issues, please contact our support team at +91 [Insert Phone Number] or email us at support@fasalshakti.in.

  • Delivery Failures or Delays:
    While we strive for timely delivery, FasalShakti India Pvt. Ltd. shall not be held liable for any delays or non-delivery caused by third-party courier partners or unforeseen circumstances.

  • Age Restriction:
    We assume that the customer using our services is 18 years of age or older. If you are under 18, you may use our services only with the consent of a parent or legal guardian.